top of page
FAQS
Questions & Answers
A Few Q’s
FIND OUT MORE
Have questions about Hey Foil? Our hair foil rolls or sheets? Company policies, returns, and shipping? Here are a few of our most asked questions and answers. If you don’t find what you’re looking for, please contact us today.
-
Do you offer free samples?We don't offer free samples, however our Hey Foil hair foil samples are subsidised to only £1 plus delivery. Simply go to the 'Shop' page and select the samples you wish to trial.
-
What delivery options are available?We offer free delivery on all orders over £65+ to UK addresses. Any orders amounting to below £64.99 are charged at £3.95 for standard delivery. Please allow up to 5 working days from the time the order is placed (excluding weekends and bank holidays) for standard delivery. However, it is likely that you will receive your order before this time. Express Fully Tracked 24hr delivery is available from £6.90 on orders placed before 12pm the day before.
-
Are Hey Foil hair foils 100% recyclable?Yes. The packaging and foil is 100% recyclable. To recycle simply crush the foil into a ball shape – the bigger the better as it will make the product easier to recycle. The great news is that aluminium foil is endlessly recyclable.
-
Do you have a refund policy?Yes, for full details of the policy, please check our Shipping & Returns page.
GET IN TOUCH
Still have questions? Get in touch today and one of our support team will be more than happy to assist with your enquiry.
bottom of page